FAQ

Say When Clothing Company offers exchanges only. If you are unsure about fit, give us a shout before purchasing.

Stickers are not exchangeable.

Say When Clothing Co apparel and hats may be returned for exchange, based on the following:

  • Items must be in new condition – unwashed, unworn, unaltered, makeup free, deodorant free, smoke free, stain free.
  • All sale items are final.
    • Merchandise must be postmarked within 7 days of the confirmed delivery date shown on your order’s tracking number .  
    • You must email saywhencc@yahoo.com before returning item/purchase for exchange
    • Please include original receipt and provide information for a return (if you swapping a size/color)
    • Return To:      

                                Say When Clothing Co
                                P.O. Box 72
                                Glen Rose, TX 76043

    • You will be responsible for paying for your own shipping costs for returning your item.
    • Buyer assumes all return/exchange shipping costs... unless we made a packing mistake.
    • If there is an error with your purchase please let us know with in 2 days of receipt. We can't promise to always be perfect, but we can promise you matter to us!